Help Center
Having questions about our services or how to manage your parking fines? Find answers to the most commonly asked questions below. We aim to provide clear and helpful information to make your experience as smooth as possible.
Frequently Asked Questions
Account & Setup
Setting up an account is simple and straightforward. You can either sign up using your social media accounts for a quick and easy process or manually create a new account by entering your details. Once registered, you will receive a confirmation email to activate your account.
Yes, your personal information is secure with us. We use advanced security measures to protect your data and ensure that your transactions are safe.
Technology
Our AI-powered Optical Character Recognition (OCR) technology is designed to make your life easier. By simply uploading a photo or scanning your parking ticket, our system will automatically and accurately extract all the necessary details.
Payments
We offer a variety of payment methods to settle your parking fines, including credit/debit cards, online payment services, and flexible options like Klarna's Pay in 3 or Pay in 30 days.
After processing your payment, you will receive an immediate confirmation email. This email will include the status of your payment and any further steps, if required.
General
Absolutely! Our platform allows you to manage multiple parking fines from different councils all in one place.
Cannot find what you are looking for?
Our support team is here to help. Contact us using the form, and we will get back to you as soon as possible.
Contact Us
Get in touch with us for any inquiries about our services.
Location
The Edge Hub,
Myton Street
Hull, HU1 2SP
United Kingdom